Unlawful Trade Practices Act

The Unlawful Trade Practices Act is an Oregon statute that protects consumers from unfair or unconscionable business practices. The text of this statute is provided as general information to the public. It may be amended, revised, or rescinded at any time without notice. This information is not intended to be legal advice. For more information, please see our disclaimer.

§ 646.607 Unlawful business, trade practices

A person engages in an unlawful practice when in the course of the person’s business, vocation or occupation the person:
(1) Employs any unconscionable tactic in connection with the sale, rental or other disposition of real estate, goods or services, or collection or enforcement of an obligation;
(2) Fails to deliver all or any portion of real estate, goods or services as promised, and upon request of the customer, fails to refund any money that has been received from the customer that was for the purchase of the undelivered real estate, goods or services and that is not retained by the seller pursuant to any right, claim or defense asserted in good faith. This subsection does not create a warranty obligation and does not apply to a dispute over the quality of real estate, goods or services delivered to a customer; or
(3) Violates ORS 401.107 (Abnormal disruption of market) (1) to (4). [1977 c.195 §4; 1979 c.505 §1; 2003 c.759 §§9,10; 2007 c.223 §6]